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Our Executive Staff
Ronald I. Dozoretz, M.D.
Chairman and Chief Executive Officer
Ronald I. Dozoretz, M.D., Chairman, Chief Executive Officer & President of FHC Health Systems, a privately owned company, founded in 1983, specializing in the management and delivery of behavioral health care services and the information systems that support them.
The largest of FHC’s business units, ValueOptions, is one of the nation’s leading providers of managed behavioral healthcare programs serving commercial and public sector clients. Other companies in the FHC family include FirstLab, a national drug and alcohol testing management company; Alternative Behavioral Services (ABS), a company providing a broad spectrum of unique treatment services including specialized education programs, programs for youth, and inpatient programs; as well as other health care information and communication businesses.
A graduate of the State University of New York, Dr. Dozoretz received his Medical Degree from the University of Buffalo, with specialty training in Psychiatry at Case Western Reserve University Hospital in Cleveland, Ohio. Since 1970, Dr. Dozoretz has founded several national companies concentrating on the delivery of appropriate psychiatric and chemical dependency care. He has worked with managed care since its emergence, and in 1986, founded Options (which merged with Value Behavioral Health to form ValueOptions in June 1998) in response to the need for better management of both mental health care and its rising costs.
Dr. Dozoretz is a member of numerous professional organizations, such as the American Medical Association, the American Psychiatric Association, and the National Association of Psychiatric Health Systems. He is a continuing participant in setting industry standards and has been asked by the White House to assist in developing national health care policy. Dr. Dozoretz has created a mentoring program for youth in response to the President’s Summit for America’s future and is Founding Contributor of the Dozoretz National Institute for Minorities in Applied Sciences at Norfolk State University in Virginia.
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Dennis J. Bennett, M.Ed
President
As President at FirstLab Mr. Bennett is responsible for managing the company’s operations and finance divisions. He is also FirstLab's primary liaison with Federal Government agencies and regulators.
Prior to joining the company in June 1994, Mr. Bennett completed 22 years of work within the Federal Government’s Alcohol and Drug Abuse Prevention and Control Programs. In his last position with the government he was a program analyst with the Secretary’s Office of Drug Enforcement and Program Compliance, U.S. Department of Transportation (DOT) in Washington, DC. That office was responsible for developing, coordinating, and overseeing alcohol and drug regulations, policies, programs and information within the regulated transportation industry.
Mr. Bennett has the distinction of being one of the key architects of the DOT's original drug and alcohol testing regulations. These regulations currently affect over eight million employees throughout the United States. Additionally, he was one of the Secretary’s primary staff members charged with the responsibility of educating industry and the public about the Department’s efforts to establish a drug and alcohol free transportation workplace. Mr. Bennett has literally made hundreds of presentations around the country on the substance and impact of the Department’s regulations.
Previously, from 1986-1991, Mr. Bennett served as the Alcohol and Drug Control Officer for the U.S. Army’s Depot System Command. He managed the Command’s civilian employee assistance program which totaled over 40,000 civilian employees worldwide and established one of the very first civilian employee drug testing programs within the Army in 1986.
Mr. Bennett was also a clinical director for a U.S. Army community-based outpatient drug- and alcohol-treatment center in Heidelberg, Germany and from 1977-1984 was an instructor and course director at the U.S. Army's Drug and Alcohol Training Center in Munich, Germany.
Mr. Bennett also served on the Board of Directors for the Substance Abuse Program Administrators Association (SAPAA), a national association of third party administrators of drug and alcohol testing programs.
Mr. Bennett has a B.A. in Psychology from the University of Connecticut and an M.Ed. with an emphasis in drug and alcohol studies from Boston University. He is an Army veteran.
In May 2004 Mr. Bennett was named President of FirstLab.
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Mary Ellen Petti
Chief Development Officer
Ms. Petti joined FirstLab in December of 1990 as one of the company’s founders and is responsible for the oversight of all vertical marketing activities for FirstLab. Her duties also include the evaluation and development of new services and business opportunities as well as the design and delivery of diversified outsourcing initiatives in the areas of educational programs, alternative testing methods, Internet products, and regulatory compliance services. In addition, she oversees all laboratory relationships and strategic partnerships and has responsibility for the writing, review and approval of all client, vendor and partnership contracts.
In 1985, Ms. Petti joined Psychiatric Diagnostic Laboratories of America, Inc. (PDLA), one of the first DHHS certified laboratories in the country, as a Client Service Specialist and within six months was appointed Manager of that department. In October of 1987 she was promoted to Director of Laboratory Administration which included Client Services, Oversight of all Clinical Reference Laboratories and Accessioning (specimen receiving and identification). In this position she was involved in a broad range of special projects including marketing initiatives, new product development, computer system enhancements, clinical consultations, strategic management of new accounts and updating laboratory procedures, forms and packaging to bring them in line with NIDA and DOT guidelines for workplace drug testing.
In May of 1989, Ms. Petti also was given responsibility for Data Operations. In this capacity she was involved in the analysis and development of highly customized computer software, working closely with PDLA’s software technicians to design and implement the laboratory’s data management system. This included the development of a totally automated bar coding system and laboratory interface for specimen processing, which was a brand new concept at that time. She contributed to the design of operational program parameters for such clients as the New York Giants, the New York Jets, the National Basketball Association, the St. Petersburg Cardinals (St. Louis Cardinal’s farm team) and the ATP Tour.
Since joining FirstLab, she has been responsible for the design and administration of many of the drug and alcohol programs currently in place for FirstLab’s clients. These include Pepsi Bottling Group, the Regional Airline Association, Halliburton HES, many Professional Health Monitoring programs and many others.
Ms. Petti has authored and co-authored articles and educational programs on developing a drug-free workplace and identifying alcohol and drug abuse, including FirstLab’s original supervisor training video and manual (winner of a Telly award), FirstLab’s JCAHO compliance video on recognizing and dealing with the impaired practitioner and a series of presentations to Virginia law enforcement agencies in cooperation with the New River Criminal Justice Training Academy in Virginia.
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Kirk Cizerle, MBA
Chief Information Officer
Mr. Cizerle has been with FirstLab since 2006 where he accepted the position of Chief Information Officer, after holding the same position with FirstLab’s sister company, StayStat. With over 13 years experience in Information Technology, Mr. Cizerle has a thorough understanding of every aspect of Technical Management holding positions from developer to executive.
Prior to joining the company, Mr. Cizerle was the Chief Information Officer for StayStat, a software development company that specialized in developing enterprise level software applications for the healthcare industry. He and his team pioneered many different applications using 100% web based technologies. StayStat created one of the first online medical record applications that provided real time information for its clients no matter when or where they traveled. StayStat also is one of the first companies to provide wireless electronic prescription writing capabilities that incorporated hand held devices for the writing of electronic prescriptions and secure electronic transfers to pharmacies for fulfillment.
Previously, from 1999-2004, Mr. Cizerle was the Chief Architect for KEI Pearson, a CMM Level 3 and ISO-9000 technology company. While at KEI Pearson, Mr. Cizerle designed technology solutions that served the federal, state, and local governments. From 1996-1999, Mr. Cizerle was the Director of Web Applications for EDO Technology Services and Analysis. Under Mr. Cizerle’s direction, EDO developed many of the web based solutions used by the military for the dissemination of secure information.
Mr. Cizerle was also the founder of a technology based educational businesses that developed tutorial software for children in grades kindergarten through eighth.
Mr. Cizerle received his Bachelor’s Degree in Chemistry from the University of North Carolina at Wilmington in 1994 and a Master’s Degree in Business Administration (MBA) with an emphasis in finance from American Intercontinental University in 2006.
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Donna R. Smith, Ed.D.
Regulatory Affairs and Program Development Officer.
Dr. Smith joined FirstLab in November of 2004 and assumes the responsibility for the oversight of all areas of regulatory compliance, including client consultation and regulatory training programs. In addition, she will have responsibility for the review and development of client drug free workplace policies and procedures.
A graduate of Capital University of Columbus, OH, Dr. Smith received a Masters of Social Work from Hunter College in New York, and a Doctor of Education in Counseling Psychology from Ball State University in Muncie, IN.
Dr. Smith previously served as the Acting Director, Drug Enforcement and Program Compliance, for the U.S. Department of Transportation in Washington, D.C., coordinating the development, implementation, and enforcement of policies and procedures for the transportation industry workplace drug and alcohol testing programs. She also served as Senior Advisor to the Secretary of Transportation for monitoring all components of the DOT and industry drug and alcohol testing programs, as well as coordinating its enforcement and compliance efforts. She was a principal author of the DOT drug and alcohol testing regulations and numerous government publications on drug and alcohol testing procedures.
While serving as the Senior Vice President for Education, Training and Development at First Advantage Corporation, Dr. Smith provided technical and regulatory consultation to corporate clients and administered special services programs such as athletic testing, contractor compliance management, specimen collector and breath alcohol technician training, and employee assistance and substance abuse professional program implementation.
Dr. Smith has provided testimony and statements in over 25 administrative proceedings as an expert witness on the Department of Transportation and Department of Health and Human Services procedures for workplace drug testing. Her particular areas of expertise are in specimen collection, laboratory analysis, medical review officer procedures, employer policy development and implementation, and regulatory compliance.
Dr. Smith serves on the faculties of the American College of Occupational and Environmental Medicine and the American Society of Addiction Medicine teaching Medical Review Officer courses throughout the US. She has authored several text and reference books on workplace drug testing and the review and interpretation of drug test results.
Dr. Smith serves on the Board of Directors of the Substance Abuse Program Administrators’ Association and is a frequent keynote speaker and presenter at national, state, and local conferences on Drug Free Workplace Programs. In addition to serving on several committees, boards and task forces for Federal and State agencies related to workplace drug and alcohol testing programs, in November of 2007, she provided testimony before the U.S. House Committee on Transportation hearings on the drug testing of commercial drivers. Most recently she was invited to serve as a special consultant to the Government of Australia, assisting them in the development and implementation of a substance abuse testing program for transportation workers.
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Natalie P. Hartenbaum, M.D., M.P.H., F.A.C.O.E.M.
Chief Medical Review Officer
Dr. Hartenbaum is Board Certified in both Internal Medicine and Occupational Medicine. She received her B.A. is Biology from Temple University and her M.D. from Temple University School of Medicine and a Mater’s of Public Health (M.P.H.) in Occupational Medicine from the Medical College of Wisconsin. She completed her internship and residency in Internal Medicine at Abington Memorial Hospital, Abington PA. She served additional residencies in Internal Medicine and Occupational and Environmental Medicine at Tulane University, New Orleans, LA and Thomas Jefferson University Hospital, Philadelphia, PA. Dr. Hartenbaum is a Fellow of the American College of Occupational and Environmental Medicine and has been a certified Medical Review Officer since 1996.
Dr. Hartenbaum has served on the Board of Directors of the American College of Occupational and Environmental Medicine since 2000, first as a Director, then as Secretary-Treasurer, then as Vice President and is currently President-Elect (to be installed as President on May 2010). In 2005, she was honored with the ACOEM President’s Award. She also serves on the Board of Trustees of the American Board of Preventive Medicine.
She has extensive experience in multiple occupational medicine settings, including corporate, clinical and academic. Past positions include Medical Director for Consolidated Rail Corporation (Conrail), Assistant Medical Director, CentraMed Occupational Health Specialists, and as Occupational Health Physician at Merck and CO., Inc. In addition to Chief Medical Officer at FirstLab, she is also on both clinical and teaching faculty at the University of Pennsylvania and the Medical Director of the Federal Reserve Bank of Philadelphia. Dr. Hartenbaum is also President and Chief Medical Officer of OccuMedix, Inc., an occupational health and safety consulting group serving federal agencies, employers, professional organizations, hospitals and clinics
Dr. Hartenbaum is recognized as a national expert in occupational fitness for duty with a special focus on transportation. She is the editor of The DOT Medical Examination: a Guide to Commercial Driver Medical Certification, now in its fourth edition, and CDME Review, a quarterly newsletter for commercial driver medical examiners. She has published and lectured nationally on various issues of fitness evaluations in the workplace. Some of previous projects Dr, Hartenbaum had worked on include; the Tri-Medical Society Task Force (American College of Occupational and Environmental Medicine, American College of Chest Physicians and the National Sleep Foundation) on Obstructive Sleep Apnea and Commercial Motor Vehicle Operators; the, Prescription and Over-the-Counter Medication Toolkit for the Transit Administration; Medical Standards for Railroad Workers for the Federal Railroad Administration; and the Medical Expert Panels on Schedule II Medications and on Traumatic Brain Injury for the Federal Motor Carrier Safety Administration.
Dr. Hartenbaum has given over 90 professional presentations and lectures at medical meetings, conferences, transportation forums and other seminars. She has authored, edited, or contributed to 25 published articles, papers or books in the Occupational and Environmental Medicine field.
Dr. Hartenbaum was appointed Chief Medical Review Officer of FirstLab in December 2005. She has overall responsibility for the medical review and interpretation of workplace and professional health monitoring drug and alcohol tests. She also coordinates the MRO services of FirstLab’s staff of physician MROs and MRO assistants.
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Tracy A. Petrofsky, CPA
Corporate Controller
tpetrofsky@firstlab.com
Ms. Petrofsky joined FirstLab in July 2008 and assumes the position of Corporate Controller and manages all accounting and finance functions at FirstLab. Her duties include establishing and maintaining FirstLab's accounting principles, practices, and procedures. Ms. Petrofsky oversees accounts payable, accounts receivable and treasury. In addition, Ms. Petrofsky manages internal reporting and coordinates the external audit process.
Ms. Petrofsky's career has included key roles in both public and private accounting. She spent more than eight years in public accounting, at two regional CPA firms in Pennsylvania. At these firms Ms. Petrofsky managed major accounts in the investment, service, technology, wholesale and retail sectors.
As a corporate accountant, Ms. Petrofsky gained extensive experience in financial reporting and accounting management. At Nationwide Funds Group, formerly Gartmore Global Investments, Inc., Ms. Petrofsky held the position of Director of Accounting. In this position, Ms. Petrofsky managed the accounting function for U.S. and international operations.
Ms. Petrofsky has a B.S. in Accounting from The Pennsylvania State University and is a certified public accountant, licensed in the state of Pennsylvania.
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Lynn A. Carr
Director of Operations
As the Director of Operations, Lynn Carr is responsible for the management of all of the daily operations of the Workplace Testing, Professional Health Monitoring and Medical Review Office divisions of FirstLab. Ms. Carr has developed enterprise wide solutions and procedures to maximize the efficiency and workflow of these Departments with a primary focus on delivering the highest quality of service and regulatory compliance to FirstLab’s clients. Ms. Carr works closely with the Information Technology and Business Development Departments, to create and implement cutting edge, automated solutions to effectively manage the workload of FirstLab’s internal staff members and enhance the delivery of products and information to FirstLab’s diverse client base. This has enabled FirstLab to maintain a tradition of not only meeting, but exceeding client expectations.
Ms. Carr started her career at FirstLab in 1994 and over the years, has held a variety of positions within the Workplace and Medical Review Departments, always assuming greater responsibilities as she pursued her career path. Ms. Carr was promoted in 1999 to Co-Director of Operations and in 2003, she assumed sole responsibility for all operational functions for FirstLab and was promoted to her current position, Director of Operations.
Ms. Carr has received extensive training in all areas of drug and alcohol testing procedures, the USDOT regulations for all operating administrations (FAA, FMCSA, FTA, etc.), Medical Review Officer procedures and laboratory testing and result interpretation. She has participated in numerous inspections of our clients and of FirstLab itself by the FAA, FTA and FMCSA, interacting with and receiving recognition from the inspectors for her knowledge and experience.
Ms. Carr has served as a valuable member of FirstLab’s Management Team since 1999 and her leadership, knowledge, experience and client advocacy have proven invaluable in promoting the growth of the company.
Prior to joining FirstLab, Lynn Carr managed all customer service aspects and the coordination of sales from representatives nationwide within a textile manufacturing company.
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Joanne Dale, PHR
Director of Human Resources
Joanne Dale joined FirstLab in 1996 as Account Manager/HR Coordinator. In her current role as Director of Human Resources, Ms. Dale is responsible for human resources strategy, planning, staffing, talent management, compensation and benefits, payroll processing, employee relations, leadership development and training, and employee assistance programs for all the RID Ventures LLC companies. She is also in charge of providing security, safety and equipment purchasing and support services for the North Wales Corporate office.
Prior to joining FirstLab, Ms. Dale worked at Philadelphia Park Racetrack and contributed to the implementation of their new Telephone Wagering System. During this period her activities included marketing of product, setting up individual accounts and providing customer service. Before that, Ms. Dale worked for William Penn Racing Association where she was responsible for accounts payable, accounts receivable, payroll and assisting the Comptroller in the preparation of weekly, quarterly and annual financial reports.
Ms. Dale was promoted to Director of Human Resources at FirstLab in 1997. In 1998, concurrent with her HR responsibilities, Ms. Dale was promoted to Co-Director of Operations with responsibilities for directing all operational management aspects of FirstLab on a day-to-day basis. These responsibilities included office organization, establishing office procedures, account protocols, and customer service. In addition, her activities involved interfacing between the IT, Finance and Business Development Departments as well as testing laboratories to ensure flawless delivery of service to FirstLab’s large national and international client base.
She has served as a member of FirstLab’s Management team since 1997 and her wide ranging history of responsibilities during her tenure at FirstLab provides her with a unique perspective on the company’s staffing and operational needs. In November of 2007 she was entrusted with the Human Resources Responsibilities for all of the RID Ventures Companies, whose employees at that time numbered 175. She was tasked with the creation and consolidation of all benefit programs for the new company, including the various health insurance and 401 K plans, as well as the implementation of a third party payroll processing system. This involved researching and interviewing prospective service and plan providers and overseeing the smooth implementation of all these new services to each of the very diverse sister companies. She accomplished all of this, meeting the deadline of January 1, 2008 in time for the role out of RID Ventures, LLC.
Ms. Dale attended Villanova University and Philadelphia University for Human Resource Management and is PHR certified. She is an active member of the Society for Human Resource Management (SHRM).
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