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Our Executive Staff
Ronald I. Dozoretz, M.D.
Chairman and Chief Executive Officer
Ronald I. Dozoretz, M.D., Chairman, Chief Executive Officer & President of FHC Health Systems, a privately owned company, founded in 1983, specializing in the management and delivery of behavioral health care services and the information systems that support them.
The largest of FHC’s business units, ValueOptions, is one of the nation’s leading providers of managed behavioral healthcare programs serving commercial and public sector clients. Other companies in the FHC family include FirstLab, a national drug and alcohol testing management company; Alternative Behavioral Services (ABS), a company providing a broad spectrum of unique treatment services including specialized education programs, programs for youth, and inpatient programs; as well as other health care information and communication businesses.
A graduate of the State University of New York, Dr. Dozoretz received his Medical Degree from the University of Buffalo, with specialty training in Psychiatry at Case Western Reserve University Hospital in Cleveland, Ohio. Since 1970, Dr. Dozoretz has founded several national companies concentrating on the delivery of appropriate psychiatric and chemical dependency care. He has worked with managed care since its emergence, and in 1986, founded Options (which merged with Value Behavioral Health to form ValueOptions in June 1998) in response to the need for better management of both mental health care and its rising costs.
Dr. Dozoretz is a member of numerous professional organizations, such as the American Medical Association, the American Psychiatric Association, and the National Association of Psychiatric Health Systems. He is a continuing participant in setting industry standards and has been asked by the White House to assist in developing national health care policy. Dr. Dozoretz has created a mentoring program for youth in response to the President’s Summit for America’s future and is Founding Contributor of the Dozoretz National Institute for Minorities in Applied Sciences at Norfolk State University in Virginia.
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Dennis J. Bennett
President
As President at FirstLab Mr. Bennett is responsible for managing the company’s operations and finance divisions. He is also FirstLab's primary liaison with Federal Government agencies and regulators.
Prior to joining the company in June 1994, Mr. Bennett completed 22 years of work within the Federal Government’s Alcohol and Drug Abuse Prevention and Control Programs. In his last position with the government he was a program analyst with the Secretary’s Office of Drug Enforcement and Program Compliance, U.S. Department of Transportation (DOT) in Washington, DC. That office was responsible for developing, coordinating, and overseeing alcohol and drug regulations, policies, programs and information within the regulated transportation industry.
Mr. Bennett has the distinction of being one of the key architects of the DOT's original drug and alcohol testing regulations. These regulations currently affect over eight million employees throughout the United States. Additionally, he was one of the Secretary’s primary staff members charged with the responsibility of educating industry and the public about the Department’s efforts to establish a drug and alcohol free transportation workplace. Mr. Bennett has literally made hundreds of presentations around the country on the substance and impact of the Department’s regulations.
Previously, from 1986-1991, Mr. Bennett served as the Alcohol and Drug Control Officer for the U.S. Army’s Depot System Command. He managed the Command’s civilian employee assistance program which totaled over 40,000 civilian employees worldwide and established one of the very first civilian employee drug testing programs within the Army in 1986.
Mr. Bennett was also a clinical director for a U.S. Army community-based outpatient drug- and alcohol-treatment center in Heidelberg, Germany and from 1977-1984 was an instructor and course director at the U.S. Army's Drug and Alcohol Training Center in Munich, Germany.
Mr. Bennett also served on the Board of Directors for the Substance Abuse Program Administrators Association (SAPAA), a national association of third party administrators of drug and alcohol testing programs.
Mr. Bennett has a B.A. in Psychology from the University of Connecticut and an M.Ed. with an emphasis in drug and alcohol studies from Boston University. He is an Army veteran.
In May 2004 Mr. Bennett was named President of FirstLab.
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Mary Ellen Petti
Chief Development Officer
Ms. Petti is responsible for all Business Development activities at FirstLab. Her duties include the oversight of all vertical marketing functions, the exploration and implementation of new services and business opportunities, managing vendor relationships and developing strategic partnerships to enhance FirstLab’s menu of services.
In addition, Ms. Petti has overseen the development of enhanced information management systems including Internet based products and services. She has also spearheaded the design and delivery of diversified initiatives in the areas of alternative testing methods, pharmacy support services and regulatory compliance services.
In 1985, Ms. Petti joined Psychiatric Diagnostic Laboratories of America, Inc. (PDLA) as a Client Service Specialist and within six months was appointed Manager of that department. In October of 1987 she was promoted to Director of Laboratory Administration which included Client Services, Reference Laboratories and Accessioning (specimen receiving and identification). In this position she was involved in a broad range of special projects including marketing initiatives, new product development, computer system enhancements, clinical consultations, strategic management of new accounts and updating laboratory procedures to bring them in line with NIDA and DOT guidelines for workplace drug testing.
In May of 1989, Data Operations was shifted to report directly to Ms. Petti. In this capacity she was involved in the analysis and development of highly customized computer software, working closely with PDLA’s software technicians to design and implement the new laboratory data management system. This included the development of a totally automated bar coding system and laboratory interface for specimen processing. She contributed to the design of operational program parameters for such clients as the New York Giants, the New York Jets, the National Basketball Association, the St. Petersburg Cardinals (St. Louis Cardinal’s farm team) and the ATP Tour.
Ms. Petti has authored and co-authored numerous articles, abstracts and educational programs on the development of a drug-free workplace and identifying alcohol and drug abuse, including an award winning video training program for workplace supervisors and a video for training medical staff members on identifying and dealing with impaired professionals. She has also participated in a series of presentations to Virginia law enforcement agencies in cooperation with the New River Criminal Justice Training Academy in Virginia.
In December of 1990, she joined FirstLab as one of the founding members of the management team, responsible for structuring FirstLab’s early growth and created a platform for continued expansion. She has been responsible for the design and administration of many of the drug and alcohol programs currently in place for FirstLab’s clients including Pepsi-Cola North America and the Regional Airline Association.
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Natalie P. Hartenbaum, M.D., M.P.H., F.A.C.O.E.M.
Chief Medical Review Officer
Dr. Hartenbaum received her B.A. is Biology from Temple University and her M.D. from Temple University School of Medicine. She also has a M.P.H. in Occupational Medicine from the Medical College of Wisconsin. Dr. Hartenbaum completed her internship and residency in Internal Medicine at Abington Memorial Hospital, Abington PA. She served additional residencies in Internal Medicine and Occupational and Environmental Medicine at Tulane University and Thomas Jefferson University Hospital, Philadelphia, PA. Dr. Haretnbaum is Board Certified in Internal Medicine and Occupational Medicine and is a Fellow of the American College of Occupational and Environmental Medicine. She is certified as both a Medical Review Officer and a Breath Alcohol Technician.
Dr. Hartenbaum has extensive professional experience in occupational medicine having served as Medical Director for Consolidated Rail Corporation (Conrail), Assistant Medical Director, CentraMed Occupational Health Specialists, and as Occupational Health Physician at Merck and CO., Inc. She has particular expertise in DOT driver qualification medical examinations, return to work and fitness for duty determinations, and workplace drug and alcohol testing. She currently serves on the faculties of the University of Pennsylvania and the American College of Occupational and Environmental Medicine (ACOEM), teaching courses in occupational medicine.
Dr. Hartenbaum has given over 90 professional presentations and lectures at medical meetings, conferences, transportation forums and other seminars. She has authored, edited, or contributed to 25 published articles, papers or books in the Occupational and Environmental Medicine field.
Dr. Hartenbaum is an active member of the Philadelphia Occupational and Environmental Medicine Society and of the American College of Occupational and Environmental Medicine, serving on various boards and committees. She was honored with the ACOEM President’s Award in 2005.
In 1999, Dr. Hartenbaum founded OccuMedix, Inc., an occupational health and safety consulting group serving federal agencies, employers, professional organizations, hospitals and clinics. She serves as OccuMedix President and CEO and regularly provides consulting services to the U. S. Department of Transportation agencies
Dr. Hartenbaum was appointed Chief Medical Review Officer of FirstLab in December 2005. She has overall responsibility for the medical review and interpretation of workplace and professional health monitoring drug and alcohol tests. She also coordinates the MRO services of FirstLab’s staff of physician MROs and MRO assistants.
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Donna R. Smith, Ed.D.
Regulatory Affairs and Program Development Officer.
A graduate of Capital University of Columbus, OH, Dr. Smith went on to receive a Masters of Social Work from Hunter College in New York, and a Ed.D. in Counseling Psychology from Ball State University in Muncie, IN.
Dr. Smith previously served as the Acting Director, Drug Enforcement and Program Compliance, for the U.S. Department of Transportation in Washington, D.C., coordinating the development, implementation, and enforcement of policies and procedures for the transportation industry workplace drug and alcohol testing programs. She also served as Senior Advisor to the Secretary of Transportation for monitoring all components of the DOT and industry drug and alcohol testing programs, as well as coordinating its enforcement and compliance efforts. She was a principal author of the DOT drug and alcohol testing regulations and numerous government publications on drug and alcohol testing procedures.
Most recently, she held the position of Senior Vice President for Education, Training and Development at First Advantage Corporation, providing technical and regulatory consultation to corporate clients and administered special services programs such as athletic testing, contractor compliance, management education and employee assistance program implementation.
Dr. Smith has provided testimony and statements in over 25 administrative proceedings as an expert witness on the Department of Transportation and Department of Health and Human Services procedures for workplace drug testing. Her particular areas of expertise are in specimen collection, laboratory analysis, and medical review officer procedures, and employer policy development and implementation.
Dr. Smith joined FirstLab in November of 2004 and assumes the responsibility for the oversight of all areas of regulatory compliance, including client consultation and regulatory training programs. In addition, she will have responsibility for the review and development of client drug free workplace policies and procedures.
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Joanne Dale, PHR
Director of Human Resources
In 1972, Ms. Dale joined William Penn Racing Association where she was responsible for accounts payable, accounts receivable, payroll and assisting the Comptroller in the preparation of weekly, quarterly and annual financial reports.
In 1985 she joined Philadelphia Park Racetrack and contributed in the implementation of a Telephone Wagering System. During this period her activities included marketing of product, setting up individual accounts and providing customer service. Ms. Dale developed and administered an insurance fund to assist employees with shortages and participated in collective bargaining negotiations.
Ms. Dale joined FirstLab in 1996 as Assistant Account Manager/HR Coordinator responsible for the development of all policies and procedures within the Human Resources Department and assisting the Director of Operations. In 1997 she was promoted to Director of Human Resources. Concurrent with her HR responsibilities, in 1998, Ms. Dale was promoted to Co-Director of Operations with responsibilities for directing all operational management aspects of FirstLab on a day-to-day basis. These responsibilities included office organization, establishing office procedures, account protocols, and customer service. In addition, her activities involved interfacing between the Information Systems, Accounting and Business Development Departments as well as testing laboratories to ensure flawless delivery of service to FirstLab’s large national and international client base.
Today, Ms. Dale, in recognition of the growing needs of FirstLab's family of employees, is exclusively dedicated to the management and administration of the Human Resources Department.
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Lynn A. Carr
Director of Operations
As the Director of Operations, Lynn Carr is responsible for the management of daily operational issues as well as the organization, development and execution of policies and procedures within the Operations Department. Her oversight encompasses Workplace Testing Programs, Professional Health Monitoring and the Medical Review Office functions. In order to fulfill these responsibilities, Ms. Carr maintains a close relationship with all DHHS certified laboratories contracted with FirstLab and has extensive knowledge of DOT drug and alcohol testing regulations.
Ms. Carr started her career at FirstLab in 1994 as the receptionist and was quickly promoted to Assistant Account Manager. In 1997, she attended a comprehensive MRO training course. As a result of her training and knowledge of the DOT regulations, she was promoted to MRO Assistant in 1997. In 1998, she accepted additional responsibilities as a Senior Account Manager. Ms. Carr’s vast experience with daily operational functions and training throughout her employment at FirstLab led to her promotion in 1999 to Co-Director of Operations/MRO Assistant.
Prior to joining FirstLab, Lynn Carr managed all customer service aspects and the coordination of sales from representatives nationwide within a textile manufacturing company. She has an AA in Business Administration.
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Kelly A. Sharkey
Director of Finance
Ms. Sharkey started her career at FirstLab in 1996 as the Receptionist and was quickly promoted to Assistant Account Manager. In 1998 she made the decision to transfer to the accounting department to handle accounts payable and accounts receivables. As a result of her training and knowledge she was promoted to Co-Director of Finance in April of 2000. During her transition from the operations department to finance department, Ms. Sharkey enrolled at University of Phoenix as a full time student to further her career in accounting. In March of 2003, Ms. Sharkey was promoted the Director of Finance.
As Director of Finance, she is responsible for the management of the Finance Department, including Accounts Payable, Accounts Receivable, General Ledger and the production of monthly and annual financial statements. As a member of the FirstLab Management Team, Ms. Sharkey provides input with respect to the strategic decision-making for the company.
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Nancy Muse
Director of Support Services
Ms. Muse was promoted in 2002 to the position of Director of Support Services. The Account Managers for Pepsi Bottling Group, Frito-Lay, and North Carolina account report directly to her, as well as the New Account Set Up division. She continues to be involved with the IT Department as liaison for the Operations Department.
Ms. Muse started her career at FirstLab in 1993 as a clerk/typist and was quickly promoted to the position of Account Manager in August 1994. Her responsibilities included the daily administration of our client Pepsi Cola as well as setting up new accounts. In 1998, she accepted additional responsibilities as the New Accounts/Special Projects Manager. July of 1999, Ms. Muse also added the management of our South Carolina contract as Account Manager.
As the Special Projects Manager Ms. Muse has been instrumental in development of our computer system. Her duties as Account Manager for the South Carolina Contract include overseeing their drug and alcohol testing programs. As New Accounts Manager she has the unique ability to assess the needs of new clients and to ensure those needs are meet by the laboratories, collection facilities and by FirstLab.
Prior to joining FirstLab, Ms. Muse was a Sales Representative for a national medical book wholesaler.
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